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Time and Distance to Care

Provider Type Time and Distance to Care from member's residence
Primary Care (Adult and Pediatric) 10 miles or 30 minutes
Specialty Care and Mental Health

Outpatient Service (Adult and Pediatric)
Los Angeles, Sacramento & San Diego Counties:
15 miles or 30 minutes

San Joaquin & Stanislaus Counties:
30 miles or 60 minutes

Kern & Tulare Counties:
45 miles or 75 minutes
Hospitals 15 miles or 30 minutes
Pharmacy 10 miles or 30 minutes

DHCS Adult and Pediatric Core Specialists

  • Cardiology/Interventional Cardiology
  • Dermatology
  • Endocrinology
  • ENT/Otolaryngology
  • Gastroenterology
  • General Surgery
  • Hematology
  • HIV/AIDS Specialists/Infectious Diseases
  • Nephrology
  • Neurology
  • Obstetrics/Gynecology (OB/GYN) - Adult
  • Oncology
  • Ophthalmology
  • Orthopedic Surgery
  • Physical Medicine and Rehabilitation
  • Psychiatry
  • Pulmonology

If neither your Participating Physician Group (PPG) nor Health Net Community Solutions (HNCS) can provide services within the travel standards indicated, an alternate access standard may be in place for that zip code. If your zip code and provider type are listed, HNCS must help you find an appointment. HNCS Members can call toll free 1-800-675-6110 (TTY: 711), 24 hours a day, 7 days a week to get help with finding an appointment to a closer specialist. If HNCS cannot find you an appointment with a closer specialist, HNCS will arrange transportation to see the specialist. Find Alternate Access standards for where you live below.

Select a county below to see the 2021 alternate access travel time and distance standards

Last Updated: 02/03/2023